Reviewed by: Gary Miller. Test date: 2023-10-17.
Crisp is a customer service platform designed to help teams take the most out of their customer support experience. It offers features such as automated transcription of audio messages, improved lead and customer knowledge, optimized agent shifts, and automated summarization. Crisp also utilizes a proprietary machine learning model to allow artificial intelligence and humans to work together in order to provide trustworthy answers at the fastest pace.
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