Numa: Transforming Dealership Performance with Cutting-Edge AI Solutions

About numa

Numa is a cutting-edge AI solution tailored specifically for dealerships, designed to enhance performance and foster customer loyalty. By harnessing the power of generative AI, Numa transforms the way dealerships interact with customers, ensuring exceptional experiences that keep them coming back.

Key Features and Benefits

1. Numa enables dealerships to capture every opportunity by answering 100% of customer calls. This capability ensures that no customer demand goes unmet, allowing dealerships to operate at scale without the need for additional staff.

2. With the industry's first generative AI for voice technology, Numa automates the appointment booking process. It accurately detects customer intent and schedules appointments seamlessly, eliminating the need for human intervention and streamlining operations.

3. Numa significantly boosts Business Development Center (BDC) efficiency by automating routine tasks. This allows staff to focus on higher-value activities, ultimately leading to increased sales and improved customer satisfaction.

4. By providing automated status updates, Numa enhances the customer experience and reduces the workload on service advisors. This proactive communication helps dealerships achieve high CSI scores, as evidenced by testimonials from satisfied users.

5. Numa empowers teams with live DMS activity, facilitating better communication and engagement with customers. The pre-built integrations with leading DMS platforms ensure that dealerships can deliver personalized service at scale.

Numa is not just a tool; it’s an integral part of dealership operations. As Eric Frost, a Service Director, aptly puts it, removing Numa would be akin to tearing the transmission out of a car. The platform's ability to transform customer interactions and streamline processes makes it an invaluable asset for any dealership looking to thrive in a competitive market.

Ready to elevate your dealership's performance? With Numa, you can eliminate hold music and unanswered voicemails, ensuring every customer feels prioritized. Experience the future of dealership communication by scheduling a demo today.

List of numa features

• Harness Generative AI
• Supercharge dealership performance
• Turn customers into loyal fans
• Empower employees
• Capture every RO
• Answer 100% of customer calls
• Configure custom rules
• Improve BDC efficiency
• Automate appointment booking
• Leverage Generative AI for voice technology
• Boost CSI with automated status updates
• Deliver personalized service at scale
• Integrate with Dealership Management Systems (DMS)
• Eliminate hold music and unanswered voicemails