Revolutionize Your Research with Listen Labs' AI-First Platform: In-Depth Customer Insights Made Easy

About talktomerlin

Listen Labs is revolutionizing the landscape of qualitative research with its AI-First Research Platform. This innovative tool replaces traditional manual research methods with AI-moderated customer interviews, allowing businesses to gain deeper insights into their customers' needs and preferences.

Key Features and Benefits

1. The platform utilizes an AI interviewer that conducts personalized interviews at scale. This feature enables businesses to probe deeper into customer sentiments, ensuring that every voice is heard and understood.

2. Listen Labs generates key takeaways, personas, and reveals top themes automatically. This efficiency allows teams to make informed decisions quickly, transforming raw data into actionable insights in real-time.

3. With access to millions of participants across B2B and B2C sectors, businesses can easily recruit the right audience. The platform also integrates seamlessly with existing providers or allows for custom recruitment.

4. The ability to translate and transcribe interviews in over 50 languages ensures that businesses can engage with a global audience. This feature is crucial for companies looking to expand their reach and understand diverse customer bases.

5. Whether it’s videos, images, or Figma prototypes, Listen Labs can handle various types of stimuli. This flexibility allows businesses to test different concepts and gather feedback effectively.

6. The platform streamlines the research process, enabling users to go from the first question to a comprehensive market report in just hours. This rapid turnaround is invaluable for teams needing quick insights.

7. By utilizing video, audio, or text formats, Listen Labs captures richer customer responses. This multi-modal approach reveals deeper user sentiment, providing a more nuanced understanding of customer experiences.

8. Listen Labs prioritizes data security, ensuring compliance with SOC 2 Type II and GDPR. Users can trust that their data remains confidential and is not used for training AI models.

9. Testimonials from industry leaders highlight the platform's effectiveness. For instance, Lauren Haugh Neville, Director of Product Insights at Chubbies Shorts, praises Listen Labs for compressing hours of work into minutes and uncovering valuable insights in real-time.

Listen Labs stands out as a powerful tool for businesses aiming to enhance their customer understanding. By leveraging AI technology, it not only simplifies the research process but also enriches the quality of insights gathered. This platform is an essential resource for marketers, product managers, and user researchers looking to stay ahead in a competitive landscape.

List of talktomerlin features

• AI-moderated customer interviews
• Personalized interviews
• Actionable results generation
• Participant recruitment
• Automatic translation and transcription
• Stimuli testing
• Customer engagement through video
• audio
• and text
• Concept testing
• Churn interviews
• Creative testing
• Usability testing
• Win/loss interviews
• Market segmentation
• Exploratory research
• Brand perception analysis
• Streamlined customer research
• Template selection and guide upload
• AI-driven report generation
• Marketing insights
• Product feedback analysis
• User research support
• Video and audio sentiment analysis
• Data privacy compliance