Enhance Customer Engagement with Giosg's Advanced Real-Time Communication Platform

About giosg

Giosg is a cutting-edge platform designed to enhance customer interactions through meaningful engagement. With a focus on real-time communication, Giosg empowers businesses to exceed customer expectations on their websites. This enterprise-grade solution is trusted by over 1,200 brands globally, making it a reliable choice for companies looking to improve their customer service and sales efficiency.

Key Features and Benefits

1. Giosg offers a suite of tools that facilitate engaging conversations with customers. The platform includes live chat, chatbots, and video interactions, all powered by generative AI. This ensures that every interaction is not only meaningful but also tailored to the customer's needs.

2. The platform's live chat capabilities are among the most efficient in the industry. By automating first-line support with intelligent chatbots, businesses can provide immediate assistance, improving overall customer satisfaction and service efficiency.

3. Giosg's advanced targeting and routing engine helps convert website traffic into high-quality leads. By utilizing chatbots and lead forms, businesses can capture valuable customer information and nurture leads effectively.

4. The platform enables businesses to replace cold leads with warm prospects. Through relevant chat, video, and voice conversations, companies can enhance their sales pipeline, increase order value, and boost sales efficiency.

5. Giosg has a track record of helping businesses achieve remarkable results. For instance, Tempur achieved a 56% conversion rate through personalization, while DNA automated 33% of chat conversations using a button chatbot. Yliopiston Apteekki experienced a tenfold increase in digital sales by leveraging live chat.

6. Giosg is known for its exceptional customer support. Users like Anna Niemelä, eCommerce Manager at Staples, highlight the platform's ability to provide personal support and innovative ideas that drive business growth.

Giosg is not just a tool; it’s a comprehensive solution for businesses aiming to enhance their digital customer engagement. With its robust features and proven success, Giosg stands out as a leader in the realm of customer interaction platforms. Request a demo today to explore how Giosg can add value to your business and transform your customer engagement strategy.

List of giosg features

• Web Personalization
• AI Assistants
• Live Chat
• Chatbot
• Video Bot
• Customer Service
• Digital Sales
• Lead Generation
• Live Shopping
• Interaction Builder
• One-to-one Video
• Shoppable Video
• Multi-step Forms
• Integrations
• Customer Stories
• Resources
• Blog
• Guides
• Events
• Help Centre
• Support