Unlock Customer Insights with Zigpoll: The Trusted Survey and Feedback Platform for Business Growth

About zigpoll

Zigpoll is a powerful survey and feedback platform that empowers businesses to capture valuable insights from their customers at critical moments. With over 12,000 companies trusting Zigpoll, it stands out as a reliable partner for optimizing customer journeys and enhancing engagement.

Key Features and Benefits

1. Zigpoll offers a range of survey types, including on-site, post-purchase, and abandoned checkout surveys. This flexibility allows businesses to gather feedback at various touchpoints, ensuring they capture insights when they matter most.

2. The platform boasts impressive response rates, particularly with its post-purchase surveys, which can achieve around a 50% engagement. This high level of participation is crucial for obtaining meaningful data that can drive business decisions.

3. Zigpoll's user-friendly dashboard simplifies data analysis. Users can easily distill survey responses into actionable insights, utilizing multiple charts and reporting tools to visualize zero-party response data and NPS scores.

4. The platform's advanced targeting rules ensure that surveys reach the right audience at the right time. Zigpoll integrates seamlessly with various channels, including email and SMS, enhancing the likelihood of customer engagement.

5. Zigpoll's auto-translate feature allows businesses to create surveys in multiple languages, catering to diverse customer bases. This capability is essential for companies operating in global markets.

6. Zigpoll leverages AI to analyze open-ended responses and identify trends automatically. This feature saves time and helps businesses stay informed about customer sentiments and preferences without sifting through hundreds of responses.

7. Zigpoll offers a range of pricing options, including a free Lite plan, making it accessible for businesses of all sizes. Paid plans provide additional features, such as increased response limits and dedicated support.

8. Companies like Manucurist and Kanga Coolers have successfully utilized Zigpoll to optimize their operations and launch new products. These case studies highlight the platform's effectiveness in driving business growth.

Zigpoll is not just a survey tool; it is a comprehensive feedback solution that enables businesses to make data-driven decisions. With its robust features, user-friendly interface, and commitment to customer success, Zigpoll is an excellent choice for any organization looking to enhance its customer engagement strategy.

List of zigpoll features

• Capture insights
• Optimize customer journey
• Multi-language surveys
• Build customer segments
• Contextual surveys
• Multiple question formats
• Branching logic
• Intuitive dashboard
• Advanced targeting rules
• Third-party integrations
• Auto-translate feature
• Automatic analysis
• Actionable insights
• AI chat interface
• Free pricing option
• Flexible question formats
• Customizable styles
• Unlimited surveys
• Dedicated support
• Shopify integration