Unlock Customer Insights with Zigpoll: The Trusted Survey and Feedback Platform for Business Growth

About zigpoll

Zigpoll is an exceptional survey and feedback platform that empowers businesses to gather critical insights from customers at pivotal moments. With a trusted user base of over 12,000 companies, Zigpoll has established itself as a go-to solution for optimizing customer journeys and boosting engagement.

Key Features and Benefits

1. Diverse Survey Types: Zigpoll provides a variety of survey formats, including on-site, post-purchase, and abandoned checkout surveys. This versatility allows businesses to collect feedback at multiple touchpoints, ensuring they capture insights when they are most relevant.

2. High Response Rates: One of the standout features of Zigpoll is its impressive response rates, especially with post-purchase surveys, which can achieve engagement levels around 50%. This high participation is vital for gathering meaningful data that can inform strategic business decisions.

3. User-Friendly Dashboard: The platform's intuitive dashboard makes data analysis straightforward. Users can easily convert survey responses into actionable insights, utilizing various charts and reporting tools to visualize zero-party data and NPS scores effectively.

4. Advanced Targeting Rules: Zigpoll’s sophisticated targeting capabilities ensure that surveys reach the appropriate audience at the optimal time. The platform integrates seamlessly with channels like email and SMS, significantly enhancing customer engagement opportunities.

5. Auto-Translate Feature: For businesses operating in global markets, Zigpoll’s auto-translate feature is invaluable. It allows companies to create surveys in multiple languages, catering to a diverse customer base and ensuring inclusivity in feedback collection.

6. AI-Powered Analysis: Zigpoll harnesses the power of AI to analyze open-ended responses and automatically identify trends. This feature not only saves time but also keeps businesses informed about customer sentiments and preferences without the need to manually sift through extensive feedback.

7. Flexible Pricing Options: Zigpoll offers a range of pricing plans, including a free Lite version, making it accessible for businesses of all sizes. Paid plans come with additional features, such as higher response limits and dedicated support, catering to growing needs.

8. Proven Success Stories: Companies like Manucurist and Kanga Coolers have effectively leveraged Zigpoll to enhance their operations and launch new products. These case studies underscore the platform's capability to drive business growth and improve customer engagement.

Zigpoll transcends the typical survey tool; it serves as a comprehensive feedback solution that empowers businesses to make informed, data-driven decisions. With its robust features, user-friendly interface, and dedication to customer success, Zigpoll is an outstanding choice for any organization aiming to elevate its customer engagement strategy. Explore Zigpoll today and unlock the potential of customer insights!

List of zigpoll features

• Capture insights
• Optimize customer journey
• Multi-language surveys
• Build customer segments
• Contextual surveys
• Multiple question formats
• Branching logic
• Intuitive dashboard
• Advanced targeting rules
• Third-party integrations
• Auto-translate feature
• Automatic analysis
• Actionable insights
• AI chat interface
• Free pricing option
• Flexible question formats
• Customizable styles
• Unlimited surveys
• Dedicated support
• Shopify integration